CallHippo is a cloud-based business phone system built for teams that make and receive calls across borders, including international sales, support, and remote teams that need local numbers in multiple countries.
Key features
- Virtual phone numbers in 50+ countries, so a business can have a local presence without a local office
- Call recording, call queuing, and IVR routing for structured support and sales lines
- CRM and helpdesk integrations, including Salesforce, HubSpot, Zoho, and Zendesk
- Power dialer and click-to-call features aimed at sales teams making high call volumes
Pricing
CallHippo offers a limited free Basic plan. Paid plans are billed per user per month, cheaper on annual billing: Starter (around $18/user/month annually, 1,000 US/Canada minutes and 100 SMS included), Professional (around $30/user/month annually, unlimited US/Canada calling, call recording, and CRM integrations), and Ultimate (around $42/user/month annually, multilevel IVR and single sign-on). Enterprise pricing is custom and typically requires a minimum of 50 users. Confirm current pricing on CallHippo’s site, since call rates and plan minimums can change.
Pros and cons
| Pros | Cons |
|---|---|
| Local numbers in a large number of countries | International calling outside the US/Canada allowance can add up in cost |
| Strong CRM and helpdesk integrations | Some advanced features are locked behind higher tiers |
| Power dialer useful for outbound sales teams | Enterprise plan requires a 50-user minimum |
Who it’s for
CallHippo fits African businesses building sales or support teams that need to sound and operate local in markets abroad, such as teams serving diaspora customers, international clients, or partners across multiple countries from one office.
Who should skip it
A single founder handling occasional calls on a personal number, or a team that only needs WhatsApp and email for customer contact, likely does not need a dedicated business phone system yet.
How to get started
Sign up for the free Basic plan to test call quality and number availability in your target countries, then upgrade once you know which features and countries your team actually needs.
FAQ
Does CallHippo work for calling outside the US and Canada?
Yes, but the included minutes on most plans are for US and Canada calling. International calls to other countries are typically billed at additional per-minute rates, so check the rate card for your target countries before committing.
Is there a free plan?
Yes, CallHippo offers a free Basic plan with limited features, useful for testing before committing to a paid tier.
Disclosure: Africapreneurs may earn a commission if you sign up for CallHippo through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.
