In many growing African SMEs, all know-how sits with the founder. Every new hire is trained by word of mouth, quality varies by who trained whom, and the founder cannot step away. Writing processes down is how a business starts to scale.
Short answer: Trainual is a platform for documenting processes and policies and turning them into onboarding and training for staff. It suits growing SMEs with recurring hiring and repeatable processes.
What is Trainual?
Trainual organizes your playbooks by role and department, assigns training, includes quizzes and tracks completion. AI helps draft content. See Trainual.
Problems it solves for African founders
- Founder as the only trainer: written processes anyone can follow.
- Inconsistent quality: one standard way of working.
- Slow onboarding: structured training paths.
- Knowing who was trained: completion tracking.
Pricing and plans
Trainual charges flat monthly fees per tier. Train is about $199 a month for up to 50 employees. Scale is about $299 a month for up to 100 employees, adding advanced testing and branding. Grow is custom-priced for unlimited employees. Check current pricing.
How to get started
- List the ten tasks new hires ask about most.
- Document them with short steps and screenshots.
- Assign them to your next new hire.
- Ask the hire to flag unclear steps.
- Update processes as they change.
Who it is for, and who it is not for
It fits SMEs with ten or more staff and regular hiring. Very small teams may manage with shared documents for now.
FAQ
Is Trainual priced per user?
No, by tier with an employee limit.
Can I add quizzes?
Yes.
Is there AI help?
Yes, to draft content.
Disclosure: Africapreneurs may earn a commission if you sign up or buy through our links, at no extra cost to you. It does not affect which tools we cover or what we write about them.
